Complaint Investigation Report

434700108-5-15-2024-47-HC-WSCT-D5SUU4-20240531155254

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/23/2024 and conducted by Evaluator Ramsey Chimienti

COMPLAINT CONTROL NUMBER: 47-HC-20240423080849

Home Care Aide(s) do not have a fingerprint clearance or exemption.

Home Care Services Branch (HCSB) Analyst, Ramsey Chimienti, completed a follow-up complaint investigation via phone/email regarding the above allegation. Analyst Chimienti spoke to Licensee, Marlon Galang. The analyst explained that he was finalizing a complaint investigation regarding the above complaint.

The analysts reviewed a list of documents that were previously made available by Mr. Galang in order to complete the investigation. The requested documents included payroll, previous two Quarterly DE9 tax reports submitted by the company, last six weeks of payroll reports, a list of all W2 employees.

Based on the preponderance of evidence gathered through interviews conducted, evidence obtained and observations, the above allegation was found to be UNSUBSTANTIATED. An exit interview was conducted via phone, and the licensing reports as well as the appeal rights documents were provided to the Licensee.