Facility Evaluation Report

Licensing Program Analyst (LPA) Michael Tea conducted a case management visit to follow up on a co-complaint report received by Community Care Licensing (CCL) on January 16, 2025, submitted by Orange County Health Agency (OCHCA). LPA was greeted and allowed entrance into the facility by the Business Office Manager (BOM), Lakhena Lor and explained the reason for the visit. Executive Director (ED) Carmen Galicia arrived shortly to assist during the visit.

The OCHCA received a complaint about a scabies outbreak. Public Health attempted to follow up about infection control and did not hear anything from the facility or any reports about an infection. This is in violation of failure to report to the local health officer/agency.

Based on the report received the following deficiency is being cited per Title 22 Division 6 of the California Code of Regulations.

An exit interview was conducted with Executive Director, Carmen Galicia and a copy of this report and appeal rights were provided to the facility.