Complaint Investigation Report

Interviews with 6 out of 6 residents indicate their families have not reported any issues with denied visitation. Based on interview with 1 resident's responsible party the facility has never denied visitation.

Therefore based on the preponderance of evidence gathered, interviews conducted, records reviewed and observations made the allegation that facility does not allow residents to have visitors is UNFOUNDED meaning that the allegations were false, could not have happened and/or is without a reasonable basis. This agency has investigated this complaint.

An exit interview was conducted and a copy of this report was provided.