Complaint Investigation Report

Resident 1 was seen by her primary physician on October 5, 2021 as a follow up to her fall and there were no changes made. The physician report indicated that R1's fall resulted possibly due to a stroke and hypertension.

This agency has investigated the complaint and is determined to be UNFOUNDED. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted, and a copy of this report was given to Celeste Gonzalez, Administrative Assistant.