Facility Evaluation Report

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced Plan of Correction (POC) inspection. LPA was greeted and granted entry by Administrator (AD) Carolyne Rico and the purpose of the inspection was discussed.

LPA is following up regarding deficiency previously cited on August 25, 2025 for substantiated findings regarding complaint #22-AS-20250114153838. Deficiency 87468.2(a)(8) was cited due to AD withdrawing a total of $47,741 from July 28, 2024 to January 2, 2025 from Resident 1’s (R1’s) bank account without authorization. AD refunded overcharges to R1’s bank account totaling $39,940, however, remaining overcharge balance of $7,801 was not refunded to R1.

During today’s visit, AD wrote a check to R1 in the amount of $7,801 and provided the check to R1 in LPA’s presence. R1 and AD both signed a statement indicating payment in the amount of $7,801.00 in the form of check had been provided to R1. LPA obtained a picture copy of the signed statement dated September 3, 2025.

Deficiency previously cited will be cleared.

Based on today’s observations, no deficiencies are being cited per Title 22 Division 6 of the California Code of Regulations. An exit interview was conducted and a copy of this report was left at the facility.