Facility Evaluation Report

Licensing Program Analyst (LPA) Jessica Cho conducted an unannounced Case-Management-Deficiencies visit and met with Executive Director (ED) Christine Chon. During the investigation of Complaint Control #22-AS-20241112125326, the following deficiencies were discovered:

The investigation revealed that the staff failed to administer first aid to Resident #1 (R1) who was suspended by the neck from the bed rail on November 9, 2024. Staff #1 (S1) called Staff #2 (S2) instead of immediately placing a 911 call after discovering R1 resulting in R1 to wait approximately 30 minutes until aide was provided by the paramedics.

During today's inspection, no ants were observed in the six apartment units, and no current training records were on file for S1 and Staff #3 (S3). LPA verified that S1-S3 had a current and valid CPR/First Aid certificate.

Deficiencies are being cited as per the Title 22, Division 6, Chapter 8 of the California Code of Regulations. See the attached LIC809-Ds.

An exit interview was conducted with Executive Director Christine Chon, and a copy of this report including the LIC809Ds, LIC811s, and the appeal rights were provided at the end of the visit.