Complaint Investigation Report

Emergency Information, Residential Service Agreements, Physician's Reports, Relapse Prevention Plan and Agreement, Appraisal Needs and Services Plans, and House Rules of Conduct.

Based on the observations made, interviews which were conducted and the records that were reviewed, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the following allegation: Facility is preventing the client from receiving money via mail is deemed UNSUBSTANTIATED.

An exit interview was conducted with Administrator Mindy Andrews and a copy of this report along with the LIC 811 was provided at the time of this visit.