Complaint Investigation Report

Eight out of nine staff deny finding medications on the floor or in resident rooms. Staff state watching residents take their medication to ensure they are taken. LPA toured the memory care unit on two different occasions and observed no loose medications. Based on records reviewed and interviews conducted, LPA is unable to corroborate the allegations. Therefore, the allegations are deemed unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted and a copy of this report was provided to facility.