Complaint Investigation Report

R1 indicated that they are able to independently care for self and does not need staff to assist them. S1 indicated that R1 does not provide status updates after medical appointments, so S1 had a conversation with R1 two weeks ago explaining the responsibilities of a licensed facility and process of an eviction. S1 denied threatening to evict R1.

Therefore, based on the observations made, interviews which were conducted, and the records that were reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the following allegations: Staff threatened resident is deemed UNSUBSTANTIATED.

An exit interview was conducted with Executive Director Geno Koehler, and a copy of this report was provided at the end of the visit.