Complaint Investigation Report

June 26, 2020. Per interview with Administrator revealed that facility allowed residents to leave the facility as needed for appointments and required to get tested upon return. Residents were asked to self isolate while Covid test results are returned as a recommendation. If residents’ doctors were not scheduling in person visit facility had set up two rooms for tele health visit. If in the case resident was not able to go to the designated rooms a tablet was taken to the resident’s apartment in order to accommodate to the residents. The fitness center remained open by appointment only. Classes were also available to groups of 10 or less in order to follow social distancing amongst residents. Which correlates with PIN 20-07-ASC and PIN 20-23-ASC.

Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated.

An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility.