Facility Evaluation Report

Hills of Valencia, the, Placentia03/04/2026Licence 306006548

Capacity6
Census5
Date signed03/04/2026 12:40:06 PM
Name of licensing program analystClaudia Gutierrez
Name of licensing program managerArmando J Lucero
The inspector’s account

Licensing Program Analyst (LPA) Claudia Gutierrez made an unannounced case management visit for the purpose of conducting a health and safety inspection. LPA met with Staff Henry Bautista and Glecelle Flores and the purpose of the inspection was discussed.

During today’s inspection, residents were observed resting in their respective bedrooms and having lunch. LPA conducted a tour of the facility and observed utilities, including water, gas, and electricity to be operational. LPA observed a two-day supply of perishable and a seven-day supply of non-perishable foods. Interviews were conducted with two staff and facility residents. During their interview, two of two staff stated they were paid full and complete wages for the last pay period and stated facility utilities have been and continue to be operational, and food supply is and has been maintained at a two-day supply perishable and seven-day supply non-perishable.

Administrator (AD) Heddy Oyson was contacted by phone and stated they were unable to provide LPA with a copy of current liability insurance as they were still in the process of obtaining it. Deficiency cited under Health and Safety Code 1569.605 pertaining to Liability Insurance has not been cleared as Licensee did not comply with the POC. CIVIL PENALTY ASSESSED.

The Department requested the Licensee to provide the following by 3 p.m., February 6, 2026: Records from October 2025 through January 2026, including financial records and staff payroll records. As of the agreed upon due date, the full extent of the records requested were not received by the Department. Deficiency cited under Title 22 Regulation 87213 pertaining to Finances has not been cleared as Licensee did not comply with the POC. CIVIL PENALTY ASSESSED. (Cont. LIC809-C)

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction