Complaint Investigation Report

caregivers are cross trained with medication in the event that they need assistance with medication distribution. Interview with 4 of 4 residents stated that they always get their medication from staff when staff hands them their meds from a cart. LPA toured the physical plant of the facility and observed that there is medication rooms in the facility and there is medication carts that are utilized for medication distribution. At the time of visit LPA observed a medication tech on the second floor using a med cart and handing out medication to residents. LPA obtained MAR record for 6 residents for October to December 2025 and they reflect all medication given as prescribed.

Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated.

An exit interview was conducted with the Executive Director and a copy of this LIC9099 report was left at facility.