Complaint Investigation Report

306002817-9-8-2023-22-AS-MSTC-CW659L-20230929194541

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/21/2022 and conducted by Evaluator Kevin Saborit-Guasch

COMPLAINT CONTROL NUMBER: 22-AS-20220421143322

Staff member inappropriately handled resident causing bruising.

On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of gathering additional evidence in the investigation of the allegation listed aboved. LPA was greeted and granted entry by caregiving staff after stating the purpose of the visit. Administrator Jean-Pierre Delagneau was notified of the visit via telephone and arriver later to assist with the visit.

During the visit, LPA conducted or attempted interviews with all four residents currently in care at the facility.

The findings delivered previously on August 22, 2023 remain unchanged at this time. An exit interview was conducted and a copy of this report was provided to a facility representative.