Complaint Investigation Report

Regarding the allegation, Facility staff are not managing medication as needed, it was reported that R1 was not informed about medication being delivered. Based on record review, R1 is ambulatory, independent with activities of daily living, and manages their own medications. Based on the interviews, two out of two residents stated their medications are administered timely. Four out of five staff interviewed stated the medication is provided to R1 upon receipt. Based on interviews, there was a delivery error of the pharmacy at the facility.

Based on the observations made, interviews conducted, and the records reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the following allegations: Facility staff is not adequately assisting resident with toileting care and Facility staff are not managing medication as needed are deemed Unsubstantiated .

An exit interview was conducted with Administrator Mark Cruz, and a copy of this report was provided at the exit.