Complaint Investigation Report

that they think the caregivers are too busy helping the residents, cleaning and at times sit with us to watch tv then to be able to take naps during their working hours.

Based on the information mentioned above, the Department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed Unsubstantiated.

An exit interview was conducted with Administrator and a copy of this LIC9099 report was left at facility.