Complaint Investigation Report

During the visit, LPA toured the physical plant of the facility and observed the following: Facility is following covid screening guidelines and LPA observed the screening station in the entrance of the facility located in the front desk. Staff were observed to be wearing face mask and hand sanitizer placed throughout the facility.

Facility had one covid case starting on 12/06/2022 and no other cases since. Case was not reported to Licensing or Public Health, of which department learned of the case. Facility Executive Director did not follow proper notification procedures and was reported to LPA on today’s visit after LPA made contact with facility.

During the course of the investigation, there was sufficient evidence to substantiate the allegation of facility failed to report active covid cases. The preponderance of evidence standard has been met; therefore, the above allegation is SUBSTANTIATED. See LIC9099-D for cited deficiencies per Title 22 Division 6 of the California Code of Regulations.

An exit interview was conducted with Executive Director and a copy of this LIC9099 and LIC9099-D, along with a copy of the appeal rights was left at the facility.