Complaint Investigation Report

A Mission for Michael, Laguna Hills01/19/2024Licence 306005881

Census6
Date signed01/19/2024 03:37:51 PM
The inspector’s account

The facility is licensed and certified as a Transitional Residential Treatment Program, which means according to regulation listed above, facility must comply with Title IX, section 531(b)(2) which states, "... There shall be a staffing ratio of at least one (1) full-time equivalent direct service staff for each 2.5 clients served. All scheduled hours in the facility shall be considered part of this required full-time equivalent staffing ratio.".

Based on LPA’s interviews which were conducted, review of documents obtained, and observations, the preponderance of evidence standard has been met, therefore the allegation is SUBSTANTIATED.

For this visit, deficiencies are being cited per California Code of Regulations, Title 22, Division 6, Chapter 2.

An exit interview was conducted with PM Sahagun.

A copy of this report was explained, and appeal rights were provided during the visit.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction