Complaint Investigation Report

Grace Retirement Village, La Habra08/31/2023Licence 306090049

Census91
Date signed08/31/2023 11:02:30 AM
The inspector’s account

On the visit of 06/07/2023 LPA Mendivil requested a copy of the full liability insurance policy from Licensee Eric Doan. LPA Mendivil attempted to verify the authenticity of the liability insurance certificate by reaching out to the insurance company and requesting a full copy of the policy from the facility.

As of 08/31/2023 LPA Mendivil was unable to ascertain the authenticity of the liability insurance certificate, therefore based on the records reviewed and interviews the allegation that facility does not maintain required liability insurance is SUBSTANTIATED, meaning the complaint allegation was valid and that a violation has occurred.

The following is being cited per California Code of Regulations Title 22 Division 6 Chapter 8.

An exit interview was conducted and a copy of this report and appeal rights was provided to facility staff.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction