Complaint Investigation Report

304700008-6-4-2025-47-HC-SDUU-DHRSKQ-20250618135708

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/16/2025 and conducted by Evaluator Mila Quinto

COMPLAINT CONTROL NUMBER: 47-HC-20250516093841

HCO is operating out of an office not licensed by the department.

Enforcement Analyst (EA), Mila Quinto conducted a complaint inspection visit regarding the above complaint allegation. EA met with the licensee, Sarah Smith.

EA conducted an interview with the licensee. According to the licensee, they only operate at this address. Licensee confirmed the address on the website will need to be updated as it does not have the current information. The licensee have updated the website during the visit.

Based on the EA's observations, interviews and records review, there was insufficient evidence to prove the allegation as the preponderance of evidence standard was not met. Although the allegation may have happened or is valid, the allegation is unsubstantiated.

An exit interview was conducted. A copy of this report was emailed to the licensee, Sarah Smith.