Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) Analyst, Mila Quinto arrived at the business office of Ativa Home Care for a biennial inspection visit. Upon arrival, Analyst Quinto was greeted by designee, Marvin Pan. Licensee, Kaisy Pan arrived at approximately 12:00pm. The proper posting of business hours and license was observed. The proof of insurance's record was reviewed. The Analyst was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review the analyst discussed the findings of the inspection with the designee and informed the designee of the deficiencies found and explained they would be noted on the 809D.