Complaint Investigation Report

306002961-1-22-2026-22-AS-APAO-DQT8ZU-20260129215806

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

09/22/2021 and conducted by Evaluator Jerome Haley

COMPLAINT CONTROL NUMBER: 22-AS-20210922162058

Clients urinating in backyard exposing themselves to public

Licensing Program Analyst (LPA) Jerome Haley made an unannounced visit to the facility to deliver findings on the complaint allegation listed above. LPA explained the purpose of the visit upon entry. The complaint allegations was investigated by the Department and consisted of interviews and document review.

Regarding the allegation mentioned above, 3 of 3 individuals interviewed denied the complaint allegation. Both staff who were interviewed, did not recall hearing any concerns or complaints about clients urinating in the backyard. Another individual who was interviewed said, oh no… no. When they were asked about the complaint allegation.

Based on the information gathered during the investigation through interviews and document review, the department is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove or refute the alleged violation occurred; therefore, the allegation is deemed unsubstantiated.

An exit interview was conducted, and a copy of this report was provided.