Complaint Investigation Report

LPA also inspected all common areas including the lobby, dining room, courtyard, and lounge room which were observed to be clean and free of any debris. LPA additionally inspected each resident hallway on both the first and second floor and observed them to be clean and free of debris. Resident hallways were free of any hazards and are maintained in good repair. Six out of six residents interviewed stated the facility is maintained in a clean manner and denied observing any debris on the facility floors. Five out of five staff interviewed also denied observing any debris on the facility floors.

Based on the evidence gathered during the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Administrator (AD) Jane Kim and a copy of the report was provided.