Complaint Investigation Report

Based on observation, six of six residents appeared to be well groomed as evidence by hair combed, clothes appeared clean and absence of foul odors. Based on the evidence gathered from interviews conducted with interviewees and today's facility inspection observations, the allegation of "Resident's grooming needs are not being met" is deemed Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis; Therefore complaint is dismissed.

An exit interview was conducted with (lCG1) and with L/AD Almiranez via telephone, and a copy of this report along with LIC 811- Confidential Names list was provided to (CG1) at exit.