Complaint Investigation Report

LPA conducted three of three staff interviews, reviewed resident file and the Physician’s Report dated January 21, 2022. it was determined, by the medical assessment, that the resident was able to follow instructions and self-feed. At the time of the incident, three of three staff interviews stated staff were nearby to assist resident and contacted emergency personnel immediately.

Although the above allegations may have happened there is not a preponderance of evidence to prove the alleged violation occurred; therefore, the allegation that facility staff did not provide adequate supervision to resident in care is Unsubstantiated.

An exit interview was conducted with Peggy Ulland, Executive Director (ED) and a copy of this report was provided to the facility.