Complaint Investigation Report

prescribed diet. Seven of seven individuals interviewed stated the facility's protocol is to call 911 for a resident when a life-threatening event or anything that poses an imminent threat to a resident’s health. These seven individuals also indicated the facility also seeks medical attention for a resident when a change of condition is observed,

Based on the observations made by LPA Patricia Velazquez, interviews which were conducted and the records that were reviewed, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the following allegations: Facility failed to seek medical attention for resident and Facility is not following resident's prescribed diet are deemed UNSUBSTANTIATED.

An exit interview was conducted with Executive Director Robert Jakini and a copy of this report along with the LIC 811 was provided at the time of this visit.