Complaint Investigation Report

Facility records indicate Client has met with the client's case manager on 10/30/2023 and with the therapist multiple times. Based on interviews conducted and record review, LPA is unable to corroborate the allegations. Therefore, the allegations are deemed unsubstantiated, meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview conducted and a copy of this report was provided..