Complaint Investigation Report

306004655-6-13-2024-22-AS-SSAS-D6KNW4-20240625104855

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

ORANGE COUNTY RO , 770 THE CITY DR., SUITE 7100

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/05/2024 and conducted by Evaluator Joseph Alejandre

COMPLAINT CONTROL NUMBER: 22-AS-20240605160556

Resident was unlawfully evicted from facility

Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Administrator Celia Rodriguez and explained the reason for the visit. The investigation revealed the following. LPA interviewed the Administrator and staff. It was alleged that Resident 1 (R1) was unlawfully evicted from the facility. Witness 1 (W1) reported that the Administrator told them, "they would be happier if they moved somewhere else". The Administrator denied this report. The Administrator reported that an eviction notice was never sent to R1 or their responsible party. This information was verified by W1. R1 moved out on May 29, 2024. All witnesses interviewed verified this report. R1's belongings were moved out of the facility by June 8, 2024. W1 verified that they decided to move R1 out of the facility and they were not forced to move. None of the evidence gathered supports the allegation. Based on the evidence gathered through interviews the allegation is deemed UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy the report provided.