Complaint Investigation Report

During interview, S2 denied yelling at R1 or any other resident and denied witnessing or having any knowledge of S1 yelling at R1 or any other resident. During interview, three of four residents denied staff yelling at them or any other resident and one out of four residents was unable to confirm or deny allegation.

Due to allegation being uncorroborated during interviews conducted, LPA is unable to determine if Staff yelled at resident. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.

An exit interview was conducted and copy of this report was provided at the end of the inspection.