Facility Evaluation Report, 12/13/2021 — Quality Care Plus, Anaheim CA

Licensing Program Analyst (LPA) Lydia Martinez, made an unannounced visit to the facility to conduct a Case Management inspection to check on Health and Safety and Plan of Corrections for the violations cited during previous visits. LPA met with Licensee/Administrator (AD) Marjan Arastoo and stated the reason for the visit.

LPA Martinez conducted a tour of the facility’s physical plant, and no immediate health/safety hazards were observed. LPA inspected client rooms 101 thru 114 and client rooms 201 thru 223, kitchen, common bathrooms, and food service. Facility's food supply was observed to be in quantity to meet the regulatory requirements during this inspection. Facility menu is posted and meal service for dinner was consistent with the posted menu. Lunch meal for today was observed as cheeseburger, fries, chips, corn, choice of watermelon and/or persimmon. Fruit juice, tea and water were available for consumption. Hygiene supplies were observed centrally stored in the office and hallway locked cabinets. Common bathrooms were clean and observed to have toilet paper, paper towels and hand soap. Staffing was observed as follows: 1 Administrator, 2 Carestaff, and 2 Housekeepers. Staff Abdul Arastoo is preparing and serving facility meals while Cook returns on 12/14/2021. LPA was informed by AD she has 2 prospective staff, just waiting on fingerprint clearance. AD to keep LPA Martinez informed on status of new staffing/hires.

Facility currently has 73 clients. AD was reminded again that she can not admit new clients until the facility is fully staffed to which AD acknowledged. AD Marjan agreed to start a Maintenance Log for staff to log repairs and/or concerns needed in the facility.

LPA Martinez along with AD Marjan conducted walk through of all client rooms and observed following; Rooms 101, 202, 202A, 204, 205, 206, 207, 209, 219, and 223 need mattress replaced; Rooms 201A and 223 needs blinds replaced, Room 214 bathroom sink has water leak and room 220 bathroom does not flush. AD agreed to do conduct sweep of all clients rooms and replace pillows where needed.