Complaint Investigation Report

The facility called a contractor to repair the sliding glass door but the contractor never showed up. No other action was taken to repair the sliding glass door until the glass fell off the door on 9/4/23. LPA observed the sliding glass door only has one pane of glass. Based on the evidence gathered through observation and interviews, the preponderance of evidence standard has been met. Therefore the allegation, facility is not in good repair, is substantiated. Violations are being cited per California Code of Regulations, Title 22, Division 6, Chapter 1. An exit interview was conducted and a copy of this report along with citation and Appeal Rights (LC 9058 3/22) was provided.