Complaint Investigation Report

247209172-3-5-2026-24-AS-AWAN-DSBV8Y-20260319161327

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/05/2026 and conducted by Evaluator Brianna Miranda

COMPLAINT CONTROL NUMBER: 24-AS-20260105142846

Staff do not provide residents medications as prescribed.

On March 5, 2026 Licensing Program Analyst (LPA) B. Miranda arrived at the facility unannounced to deliver finding for the allegations listed above. LPA met with Interim Executive Director Natalie Levario and Administrator Elizabeth Reynaga.

The Department has investigated the allegation of: Staff do not provide residents medications as prescribed. LPA conducted multiple interviews and reviewed records. The records show R1 was given Hydrocodone on 1/1/2026 at 7:25 AM. Records also show R1's doctor was notified.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted and a copy of this report LIC9099 was provided to Administrator Elizabeth Reynaga.