Complaint Investigation Report

The Department has investigated the allegation of: Staff did not seek medical care for resident after injury. LPA reviewed records and conducted multiple interviews with residents, staff, and third parties. During the interviews LPA was not informed of any incidents regarding the allegation above and there were no specifics provided of who did not receive medical care after injury. LPA did not observer records of residents being injured and staff not seeking medical care.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted and a copy of this report LIC9099 was provided to Administrator Elizabeth Reynaga