Complaint Investigation Report

Valley Spring Memory Care, Los Banos05/16/2023Licence 247209172

Census8
Date signed05/17/2023 07:55:18 AM
The inspector’s account

2. The Department investigated the allegation: Licensee does not provide staff with required training. LPA interviewed AD and observed training material at the facility. Training material was completed in person when staff was hired. Sample of training verification was provided to LPA by AD.

There were multiple interviews conducted at the facility and over the phone. Samples of training materials were reviewed at the facility and copies of training verification was provided. LPA gathered Information from a third party provider.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

Exit interview was conducted and a copy of this report was provided to the Administrator Krista Willson.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction