Complaint Investigation Report

Stated in the facilities “Statement of Residents’ Personal Rights” Appendix F section I. Health and Safety Code Section 15669.269 (20) To select their own physicians, pharmacies, privately paid personal assistants, hospice agency, and health care providers, in a manner that is consistent with the resident’s contract of admission or other rules of the facility, and in accordance with this act. LPA was provided information during the investigation that a signed memorandum of understanding (MOU) for podiatry services was signed and residents in the facility may chose who they prefer for services.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated .