Facility Evaluation Report

Licensing Program Analyst (LPA) Wendell Smith conducted a unannounced case management visit. LPA met with facility staff and explained the reason for this visit. Purpose of this visit is in reference to complaint 31-AS-20210520170248. During the investigation it was unsubstantiated regarding staff # 1 (S1) hitting client #1 (C1). However interviews did reveal that S1 did not treat C1 with dignity and respect by attempting to intimidate C1 by banging on the table when attempting to get C1 to do something. Based on this information there is a citation issued regarding this issue. Facility has already corrected the deficiency.