Complaint Investigation Report

The investigation revealed the following:

In regards to the allegation: " Staff caused injuries to a client in care." It is alleged that many bruises on C1's chest, back, and wrist were observed and believed that S5 caused the injuries at the day program. (5) of (5) staff interviewed cannot corroborate the allegation and indicated that they never hurt clients. All staff interviewed stated that they have not seen any staff causing injuries to any clients in the day program, including C1. Some staff interviewed indicated that they did not see visible injuries nor observed anything unusual with C1’s behavior. According to S1, this allegation has led to S5 being placed on administrative leave. S1 also indicated that there have not been any write ups or previous allegations against S5 in the past. (4) of (4) clients interviewed stated that they have not been hit, threatened or hurt by any of the staff members nor have they seen staff do that to any clients. LPA reviewed pictures of C1's bruises, as well as records demonstrating that C1 engages in self injurious behavior and suffers from a condition that can cause seizures. Interview with QA revealed that they have not yet reached a formal conclusion on this allegation and are currently investigating. Documentation reviewed and interviews conducted do not corroborate this allegation.

Based on statements and interviews conducted with clients and staff as well as reviewed files and documentation, there was not enough supportive evidence to corroborate the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report was provided to Stephen Falla, Program Director.