Complaint Investigation Report

Jmo Serenity, Walnut08/29/2023Licence 198602675

Census4
Date signed08/29/2023 03:17:45 PM
Name of licensing program analystCynthia D Chan
Name of licensing program managerTony Vasallo
The inspector’s account

C-1 feels safe residing at the facility and admitted to sometimes saying things that are not true.

LPA Chan interviewed Administrator Sanchez who indicated that she was informed about this incident and immediately asked C-1. C-1 told the administrator that it was not true and said it out of anger. Per Staff interviewed, they have not witnessed any incident of sexual abuse and would report it right away if they see any abuse. Staff reported that C-1 had previously said things that are not true, and the behaviors are logged under the client’s behavior chart. Based on record review, the Individual Program Plan indicates the goal for C-1 is to “reduce incidents of making false and accusatory statements and learn more appropriate coping skills when angry or frustrated with staff." LPA interviewed 2 Clients today. One client enjoys living at the facility and feels safe. Client had not observed any staff inappropriately touching another client.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Alicia Federspiel. A copy of this report along with the appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction