Complaint Investigation Report

always appropriate to the staff and/or other clients, the staff are good about maintaining a professional demeanor with the clients while at work. Clients interviewed also reported they have not heard of any staff speaking inappropriately to themselves or other clients at the day program. Clients said they feel they are treated well and enjoy their time at day program. Management stated there is an ILS/SLS program and other programs whose staff are associated to the day program due to the location and are employed by the facility. However, they are not part of the day program itself and it's possible the complaint allegation was related to that program. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

No citations issued. Exit interview conducted. A copy of today's report was provided.