Complaint Investigation Report

The above allegation, that the "facility is having financial issues," has been substantiated based on the interviews conducted and observations made. On 9/24/20 the complainant informed LPA that the facility's financial hardship manifested most obviously and seriously in the form of a lack of staffing. On 9/30/21 LPA substantiated the allegation of the facility lacking staff, and on 10/01/21 LPA requested a series of financial documents by email for the purpose of referring the facility to an audit. On 10/29/21 the facility administrator informed LPA by phone that the facility's headquarters did not believe they needed to release this documentation. The allegation is therefore substantiated.

Report reviewed, signed and delivered. Exit interview conducted, deficiencies on 9099 D page.