Facility Evaluation Report, 03/02/2023 — Star View Olive View Ucla CRT, Sylmar CA

Licensing Program Analyst (LPA) Tuesday Cabiness conducted a pre-licensing visit at 14139 Bucher Ave, Sylmar, CA 91342. LPA met with Administrator Raymond (Rob) McKinstry, Assistant Program Manager Joel Nagler and Program Director Tanya Belvin. The facility is one of (5) Crisis Residential Treatment Programs (CRTPs) at the Restorative Care Village located at the Olive View UCLA Medical Center in Sylmar. The CRTP provides adults, between the ages of (18) through (59) behavioral health crisis with 24/7 intensive treatment in a safe, and homelike setting. The facility is designed for adults dealing with mental health challenges to provide an alternative to hospital, emergency rooms, urgent care or hospitalization. Fire inspection was conducted and cleared on 11/17/2022; with a capacity of (16) adults.

The physical plant tour included: A two story facility, with the first floor consisting of (4) rooms; (2) shared and (2) private and (5) bathrooms. LPA observed hand-washing signs. The front lobby has a sitting area for visitors, a sign in sheet, and masks available if needed. Postings included visiting policy, complaint procedures, activity schedule, personal rights, facility menu, and Mental Health Patient Rights. Walls, floors, ceilings, windows, were clean and in good repair. Hot water was not able to me measured, the water heater was not working, and it is estimated that it will be repaired, Friday, 03/10/2023. First floor has intake office for screening of new admits, that include a shower and a Zapp machine for sanitation of clothes. Janitor closets with cleaning supplies on the first and second floor were locked. Extra linens and hygiene supplies were located in storage closets on the second floor. The facility has emergency water supplies located on each stairwell on each side of the building. LPA observed sufficient supply of food. Kitchen area, had a refrigerator, freezer, dish washer, and (2) hot plates to cook food. Sharps, knives, and utensils were locked and stored in the dining room area. Possible food waiver may be needed.