Complaint Investigation Report

Regarding the allegation “Staff did not provide a safe environment for residents in care”, it was alleged a room contained multiple tripping hazards and a lighter and cleaning supplies was left accessible. A credible source visited the facility on 12/15/2022 and photographed a cluttered room, a lighter left out on a counter top, and cleaning supplies which were unlocked and accessible. Based on photo review and interviews, the allegation is deemed SUBSTANTIATED at this time. Deficiencies are cited on LIC 9099-D.

Regarding the allegation “Staff did not ensure that medications were inaccessible to residents in care”, it was alleged that the medication cabinet was unlocked and medications were accessible. A credible source visited the facility on 12/15/2022 and photographed two unlocked medication cabinets with multiple medications accessible. Based on photo review, the allegation is deemed SUBSTANTIATED at this time. Deficiency is cited on LIC 9099-D.

Regarding the allegation “Food is not adequately stored by staff”, it was alleged food was improperly stored in the refrigerator. A credible source visited the facility on 12/15/2022 and photographed the inside of the facility refrigerator. Perishable food was stored uncovered at the top of the fridge. Based on photo review, the allegation is deemed SUBSTANTIATED at this time. Deficiency is cited on LIC 9099-D.

Pursuant to the California Code of Regulations, Title 22, the following deficiencies were observed and cited during the visit. Exit interview conducted. Appeal rights discussed. Copy of report provided.