Complaint Investigation Report

there was only one staff on duty supervising four (4) clients on 09/11/2022. C1 has a known history of elopement and is required to be supervised at all times while under the care of Sails Simi per C1’s Tri-Counties Regional Center (TCRC) Individualized Program Plan (IPP).

Per the home’s contract with TCRC, a minimum staffing ratio consistent with Title 17 is having one staff person whenever one resident is in the home and a second staff present whenever a second resident is in the home during awake hours.

The facility was understaffed on 9/11/22 from 8am-2pm and therefore could not follow C1 into the community when C1 eloped on 09/11/2022.

Based on the information gathered above, there is enough evidence to support the allegations above therefore, allegations are deemed Substantiated at this time.

The following deficiencies are cited per CA Code of Regulations, Title 22 (refer to LIC 9099D).

Exit interview conducted. A copy of the report and appeal rights provided.