Complaint Investigation Report

Manor, the, Santa Monica10/30/2023Licence 191603749

Census118
Date signed10/30/2023 03:09:21 PM
The inspector’s account

The investigation revealed the following:

The investigation consisted of the following: During the course of the investigation.

On 10/30/2023, LPA Richard Interviewed five staff 1-5 (S1-S5), 1 witness (W1) and Clients 2-11 (C2-C11). S1, and W1 stated the alleged victim (C1) was not giving an unlawful eviction. Staff stated C1 is disrespectful, rude, verbally aggressive towards kitchen staff, security guard, case managers. Staff stated C1 allowing visitor to sleep in the unit overnight, threaten residents and staff, damage to The Manor Property.

On 10/30/23, LPA Richard interviewed ten Clients 2-11 (C2-C11). All stated that they are not aware of any residents being unlawfully evicted. LPA interviewed Witness 1, the alleged victim case manager. (W1) stated, The Manor did give his client thirty day's notice. His client signed the eviction notice. His client refused a copy after he signed it. Witness 1 stated in October his client asked him to get a copy of the eviction notice from the Administrator for him and then the called Licensing and reported that he received the eviction notice second week of October, 2023.

Based on LPA observation, interviews conducted, and records review, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction