Complaint Investigation Report

***This report supersedes LIC9099C dated 10/15/21.***

In regards to the allegation: Facility staff failed to properly dispose of discontinued medication. Witness observed discontinued medications for Client #2 and #3 still in their medication basket. Interview with Staff #1 indicate that discontinued medication was not disposed due to the COVID-19 pandemic and pharmacy refused to pick up discontinued medications.

Based on LPA's file review, interview and Witness observations, the investigation revealed that the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

Exit interview conducted with Daisy Carrillo (Caregiver) and a copy of this report and appeal rights provided.