Complaint Investigation Report

During interviews with the clients, fourteen (14) out of fifteen (15) interviewed did not corroborate the allegation. One of the clients interviewed stated that S1 is very kind and respectful to all of the other clients within the facility and has never threatened or been disrespectful to anyone in the facility. Another client interviewed stated that they think S1 is an exceptional worker and is always doing their best to assist the clients in the facility. During interviews with the staff members, five (5) out of (5) interviewed did not corroborate the allegation. During an interview with S1, they stated that they make sure to treat C1 and all other clients with dignity and respect as it is required in their work. Another staff interviewed stated that they have never seen S1 threatening or verbally harassing C1, and that similar allegations have been made against S1 and the other staff members, however this is not true and none of the staff make any inappropriate comments towards the clients.

Based on statements and interviews conducted with staff, clients, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview held, and a copy of this report was provided.