Complaint Investigation Report

*** This report supersedes reports dated 5/28/24. This report is to correct 9099 report delivering procedures. There are no changes to the findings of the investigation***

Regarding the allegation: Staff do not have the required training. It is alleged that staff are working in the facility without first aid/CPR certificates. (7) of (7) staff interviewed have denied this. (12) of (12) clients have no knowledge of hiring and training practices and could not corroborate the allegation. Interviews with staff revealed that new hires must complete 2 weeks of training and pass test to be able to work in the medication room. Staff explained that first aid/ CPR certification is part of the training needed. Record review of twenty-six (26) staff files revealed that S4 did not have First Aid/CPR certification in their file. Facility staff was unable to provide LPA's with First Aid/CPR training certifications for S4. Staff interviews state that S4 worked at the facility anywhere from 1 day to 2 months at the facility providing clients assistance with medications. This shows that S4 did not have required first aid/CPR training prior to providing direct care and supervision to clients in care.

Based on the interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED

California Code of Regulations, Title 22, Division 6 and Chapter 8 was cited. See LIC 9099D.

An exit interview was conducted. Appeals rights were discussed. A copy of this report along with the appeal rights were provided.