Complaint Investigation Report

Documentation provided shows that Dewey Pest Control treated the facility in the kitchen, laundry room, restrooms and client rooms on 01/19/24, and 01/26/24.

Administrator stated that pest control were coming 2 x a month and he changed the contract to 2x a week for a month.

Staff S 1 stated that pest control comes weekly and if a client had bed bugs he would also use spray for bed bugs.

LPA on tour of rooms did not observe any bed bugs, roaches or any insects.

Interviews with Client's C1- C8 all stated that pest control are fumigating their rooms. All stated they are told to put clothes on their bed and cover it.

All 8 stated that facility are taking measures to treat pests and that pest control are here weekly.

Based on the interviews conducted with the staff and clients and documents reviewed and LPA's observation, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Andrew De-Vera and a copy of this report was provided.