Complaint Investigation Report

Per staff interviews, (3) of (3) staff denied C1 or other clients reporting to staff that another client had spat on them, talked to them in an inappropriate manner, or hit another client. Per client interviews, (5) of (7) clients denied the allegation of clients bullying other clients. LPA was unable to interview C7 due to C7 being out of the facility at the time of the visit

Regarding allegation: Staff did not provide a safe and comfortable environment.

It is alleged that an unknown client walks around the facility with their pants down, and although staff are aware, they do nothing about it. Per staff interviews, (3) of (3) staff denied clients walking around with pants down or clothing off. S1 and S2 stated that the allegation could possibly be regarding C7. They stated that C7 has weakness on one side of C7’s body and when C7 walks, C7’s pants slip down due to their walking impairment. However, staff have addressed this with C7 and have attempted to assist by purchasing clothes that may fit more appropriately. C7 does not pull their pants down purposely. LPA was unable to interview C7 due to C7 being out of the facility at the time of the visit. Per client interviews, (5) of (7) clients denied the allegation. Per C1, C1 saw (2) unknown individuals on unknown dates, with their pants down exposing their groin and back areas to C1. C1 reported that C1 believes the individuals were exposing themselves to C1 on purpose.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are Unsubstantiated.

Per California Code of Regulations, Title 22, no deficiencies were observed or cited during today's visit.

An exit interview was conducted with Administrator, Andrew DeVera, and copy of this report was provided.