Complaint Investigation Report

In regards to the allegation "Staff not assuring food served is wholesome for consumption." it was alleged that on 8/23/23 the clients were served nasty coffee and gray contaminated eggs for breakfast. (5) of (5) Staff interviewed denied the allegation. (14) of (15) Clients interviewed could not corroborate the allegations. LPA was provided an image of the alleged eggs but they did not look contaminated. The eggs appeared to have char marks from cooking. Clients interviewed denied that the staff have served rotten or bad smelling coffee and also denied having received contaminated eggs in their meals. LPA's observed the food supply and did not observe any expired produce or eggs. There is no documentation on file of there being spoiled coffee or contaminated eggs in the facility. Based on the interviews conducted, file review, and observations, there was not enough supportive evidence to concur with the reported allegation; although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit Interview conducted and a copy of this report was provided.