Complaint Investigation Report

medication and food after C1 has complained and the food and medication were good.

Interview with Client C 1 who stated he does not know whether staff wash their hands or not.

Stated that pill is contaminated, but next dose it is not contaminated after and it is normal.

Said he did take all his medications and didn't refuse and could not provide proof that medication was contaminated.

Interview with 7 of 8 clients who stated they have never missed any medication dose.

7 of 8 clients have never smelled any odor or anything rotten with their medication.

6 of 8 clients interviewed stated that staff have masks and gloves and 1 of the 8 was unsure.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.